Questioning the Digitalization of Bureaucracy in Indonesia: Panacea or Mirage?

Wednesday, November 29, 2023 10:45 WIB   Program Studi Ilmu Pemerintahan

Malang, 28 November 2023. The UMM Government Science Student Association (HIMAP) again held discussion activities through the Debate's Community forum in the ninth week. This activity, which is routinely carried out once a week, aims to nurture students' critical thinking. The discussion activity was attended by Government Science students class of 2022 and 2023.


Acting as a discussion starter, namely a group of ten presenters from the class of 2022. The theme discussed in this discussion is entitled "Digitalization of Bureaucracy: Panacea or Mirage?". This theme was chosen to examine the reality of the Indonesian bureaucratic system today.


This meeting, which examined the bureaucratic digitalization system in Indonesia, technically took the form of a two-way discussion and communication activity between the speakers and the audience. In this forum, the lighters present material and arguments which will then be discussed.


“Digitalization is a topic that is always discussed today. The application of digital technology in the government sector is also a desirable thing to provide efficient and effective public services to the community. Good governance and bureaucratic reform in Indonesia certainly require bureaucratic human resources to be creative in realizing digitalization in providing services. "However, the implementation of e-government in Indonesia is still a hot topic of debate, whether it is successful or just a mirage," explained Igniter.


Through this discussion forum, arguments were developed from students with the conclusion that the implementation of bureaucratic digitalization in Indonesia is one of the government reform efforts, especially in the public service sector. As a country with one of the largest populations in the world, accelerating digitalization must be a focus to achieve progress. All problems that arise should be minimized by using technology. (van/roz)

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